Refund policy

RETURN & REFUND POLICY
Ati Inc — Office Supplies Return & Exchange Guidelines

Company Name: Ati Inc Effective Date: August 8, 2026

Store Niche:

Office Supplies &
Stationery
Solutions

Support Email: HristelleElch3633@outlook.com.gr

Website:

https://pi51jy-
n7.myshopify.com/

Mailing Address:

2021 Mckinney Avenue, Dallas,
TX 75201

Thank you for shopping at Ati Inc. We value your business and are committed to delivering high-quality office supplies
and stationery solutions. If you are not completely satisfied with your purchase, we are here to help you navigate our
return and refund process.
1. RETURN WINDOW
We offer a 30-day return policy. You have 30 days after receiving your office supplies to request a return. To be eligible
for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original
packaging, including all boxes, accessories, and user manuals.
2. NON-RETURNABLE & EXEMPT ITEMS
Certain types of items cannot be returned due to safety, hygiene, or custom order restrictions:
Customized or Personalized Items: Custom-printed stationery, branded corporate office supplies, or engraved desk
accessories.
Opened / Used Consumables: Opened ink/toner cartridges, adhesive tapes, sticky notes, or liquid stationery items
once unsealed.
Clearance & Final Sale Products: Items purchased under clearance or explicit final sale promotions.
Gift Cards: Store vouchers and digital gift cards.
3. RETURN PROCESS
To initiate a return, please follow these steps:
Contact our support team at HristelleElch3633@outlook.com.gr with your order number, product details, and the reason
for the return.
If your return is accepted, we will send you a return shipping label, along with instructions on how and where to send your
package. Items sent back to us without first requesting a return will not be accepted.
4. DAMAGES, DEFECTS, AND WRONG ITEMS
Please inspect your order upon reception and contact us immediately (within 48 hours of delivery) if the item is
defective, damaged in transit, or if you received the wrong item. We will evaluate the issue and arrange a free
replacement or full refund promptly.
5. EXCHANGES
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a
separate purchase for the new office supply item.
6. REFUNDS & PROCESSING TIME
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If
approved, you’ll be automatically refunded on your original payment method within 5 to 10 business days. Please
remember it can take some time for your bank or credit card company to process and post the refund as well.
7. RETURN SHIPPING COSTS & RESTOCKING FEES
Defective/Wrong Items: Ati Inc covers all return shipping costs if the return is due to our error or product defect.
Buyer's Remorse / Change of Mind: Customers are responsible for paying their own return shipping fees. We do not
charge restocking fees.
8. CONTACT INFORMATION
For any questions or support regarding returns and refunds, please reach out to us:
Company Name: Ati Inc
Customer Support Email: HristelleElch3633@outlook.com.gr
Mailing Address: 2021 Mckinney Avenue, Dallas, TX 75201, USA
Website: https://pi51jy-n7.myshopify.com/